Introduction
Welcome to 1DAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness training platform.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile picture
- Profile Data: Age, gender, fitness goals, and preferences
- Health & Fitness Data: Workout history, progress measurements, photos, and biometric data
- Communication Data: Messages between trainers and clients
- Payment Information: Billing details (processed securely through our payment provider)
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Enable communication between trainers and clients
- Track fitness progress and generate insights
- Process payments and manage subscriptions
- Send important updates about your account
- Improve our platform and develop new features
- Ensure platform security and prevent fraud
Information Sharing
We do not sell your personal information. We only share your information in the following circumstances:
- With Your Trainer: If you're a client, your assigned trainer can access your fitness data, progress, and communication history
- With Your Clients: If you're a trainer, your clients can see your profile information
- Service Providers: Third-party services that help us operate our platform (hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Two-factor authentication (2FA) for enhanced account security
- Regular security audits and monitoring
- Strict access controls for our team members
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at privacy@1dai.app
Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where we must retain it for legal obligations.
Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookies through your browser settings.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our platform.
Contact Us
If you have questions about this Privacy Policy, please contact us: